We talk to that you simply monitor your package on-line with us or over the cellphone Using the provider. Most shipping can offer an estimated delivery day. You should be sure you Get hold of us if anything at all appears to go Improper or would not appear suitable with shipment monitoring.
As soon as notified your order had remaining the warehouse, within one working day we will deliver over monitoring information and facts for the e-mail you presented us when checking out your buy.
I went on line and googled for this similar merchandise. US Fireplace Shop Site was presented to me. This was with a Saturday. I simply call and reached an extremely pleasant male. Explain what I used to be try to find. He checked and told me that they had thirty of these in stock. I Pretty much fell outside of my chair. I clarified with him the item I was seeking. I check with how soon could I get it. He told me it might ship these days. All over again, was surprised. It arrived on the following Monday. What a pleasure as well as a aid dealing with US Fireplace Store and their staff. Exceed my anticipations.
Acquiring an purchase affirmation would not promise acceptance within your order. US Fireplace Depot reserves the appropriate to accept or drop any get for any motive and should have to have additional verification ahead of processing.
- If you do not have an opportunity to open up the box and carefully Look at, produce "Subject matter to concealed problems" over the shipping and delivery receipt, then signal.
You will get a Shipment Affirmation email the moment your purchase has transported made up of your monitoring amount(s). The tracking quantity are going to be Energetic within seventy two several hours.
Since the fuel does not produce any soot or smoke when The BioFlame Xelo Wall Mount Fireplace burning, no cleaning needed! Simply utilize a moist fabric Every so often to wipe down the floor and take away dust.
Should your order comes harmed, you should get to out to implement right away with photos and we can make it correct.
The warranty would not deal with hurt that happened for the duration of shipping or harm a result of incorrect handling or incorrect installation. This includes, but isn't limited to:
In no way! The bio ethanol isn't going to deliver a smell when lit. It smells like alcohol in its Uncooked condition and may provide a slight odor correct following the flame is extinguished, much like when a candle goes out.
If your estimated supply date on your order falls outside the expected seven-fourteen business enterprise day variety, our customer support workforce will reach out to confirm whether it's satisfactory.
The Bioflame Xelo Wall Mount Ethanol Fireplace is meant to Summerset Sizzler PRO Series 40" Liquid Propane Built-in give your home or Business office using a loaded sense of heat and luxury. Unlike common fireplaces, this wall-mounted bio-ethanol fireplace may be conveniently set up in only 15 minutes and is particularly ventless and clear-burning fashionable.
Manufacturing unit defects or malfunctions related to typical operation within the initially 3 many years in the date of acquire.
If we have the ability to correctly process the costs in your credit card, your purchase will ship inside five business enterprise times from the date of your respective purchase. For custom made orders, guide time are going to be detailed at enough time of invest in. All orders typically get there inside 8 days of leaving the warehouse.